To ensure quality, we perform systematic assessments of our trainers, supported by a strong methodology and proprietary processes and tools. Our standards assure efficient training delivery from the moment we engage our trainers.

Recruitment Process Standards

The instructor must follow an onboarding process that consists of completing a:

Multiple Choice Questionnaire

Certification Assessment Exam

Pre-briefing Automated Assessment

Brief before training to assess knowledge

Quality Process

A tool to automatically assess trainings. It allows for efficient monitoring, for example, with large multinational deployments. Both the results collected from our quality surveys and the feedback from trainees at the end of each training session are consolidated in an automated databank:

Each Trainer
has access to
a personal Quality   Dashboard

Each Customer
has access to
a Training Campaign Quality Dashboard